Thanks so much @ftc and happy holidays
True holidays heighten violence because everyone is home so I understand it is a busy time
I will try the option you suggested once I speak with the DV helpline team again.
I have not been offered choices, I was given 4 refugee names to chase after myself and of the four only one even asked me questions but they have not committed to taking us in so its not like I am refusing refuge at.
No recourse public funds means when your immigration status shows you are not British but married to a British citizen so even if you have lived in the UK for a long time and worked and contributed to the economy you still have no access to government funds. Government funds is the money provided to the charities and social services to run the shelters and refuges.
It has nothing to do with your savings and benefits, lol.
I will update you all as I make progress